We use some essential cookies to make this website work.
We'd like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
Your cookie preferences have been saved. You can change your cookie settings at any time.
beta This is a new service – your feedback will help us to improve it.
This accessibility statement applies to the www.ask-about-getting-access-evisa.homeoffice.gov.uk website. It does not cover related pages on the www.gov.uk website, which has its own accessibility statement.
This website is run by the Home Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at hof-accessibility@digital.homeoffice.gov.uk.
Read tips on contacting organisations about inaccessible websites.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.
The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
We are aware of and working to address the following issues. We will update this statement with timelines about when we will resolve them a month after this statement’s publication date.
On the "Do you know your biometric residence permit number?' when tabbing to any of the options the initial focus moves to the text input. This means that when navigating between options with a keyboard, users will need to use either the up and down arrow keys or Tab and SHIFT + Tab to move between options and text inputs. This does not meet WCAG 2.4.3 - Focus Order.
The session timeout of 30 minutes cannot be changed and the user is not alerted when it is running out. This is for each individual page of the form, not the form overall. This does not meet WCAG2.2 – Enough Time.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
At this time, we have not made any disproportionate burden claims.
At this time, this service does not contain any content that is exempt from the regulations.
This statement was prepared on 17 September 2024. It was last reviewed on 17 September 2024.
This website was last tested on 17 September 2024. The test was carried out internally by the Home Office.
We tested the service based on a user’s ability to complete key journeys. All parts of the chosen journeys were tested, including documents. Journeys were chosen on a number of factors including usage statistics, risk assessments and subject matter.